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| About Us Our Contact details:Mower Warehouse 21 (1) Crouch Hall RoadCrouch End LondonN8 8HJUKEmail: sales@mowerwarehouse.co.ukTel: 0870 446 0287 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.We accept credit and debit card payments including Visa, Mastercard, Amex, Maestro, Switch, Delta. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All prices shown on the site include Free Express Delivery to the UK mainland. |
| Delivery Schedule PLEASE NOTE: 95% or more of our products are held in stock at any one time and will be shipped next working day. You will be emailed upon dispatch with the anticipated day of arrival. All orders will be processed weekdays and deliveries take place Monday-Friday. Orders received by 2pm on a weekday will generally be dispatched the same day. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices include VAT charged at 17.5%. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee All product are supplied with the manufacturer's full guarantee. If your product develops a manufacturing fault during the period of guarantee you may either arrange with us for the product to be collected and examined by our engineers or make use of the extensive networks of manfacturers' agents around the country. In the event that a product is returned to us and the fault is found not be a manufacturing defect, we reserve the right to recover any costs incurred including carriage charges and labour time.Mowerwarehouse Price Guarantee: We guarantee the lowest prices! When purchasing from us you can be confident that you enjoying the best deals. In fact, we're so confident of our discounted prices that if you find a lower price online for the same product being provided on the same basis we'll not only match that price but deduct a further 10% of the difference! We'll even honour that promise for up to 1 week after your purchase allowing you to shop today with total confidence that you are always going to get the best deal. |
| Reaching Us If you need to reach us, please email us at sales@mowerwarehouse.co.uk or phone 0870 446 0287, alternatively, you can write to us at 21 (1) Crouch Hall Road Crouch End London N8 8HT United Kingdom |
| Privacy Policy MowerWarehouse do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htmWe offer a 30 day 'cooling off' period from point of delivery during which time you are free to examine the goods received. If you are unhappy with your product for any reason you may return it providing it is boxed in its original packaging and unused and you notify us in writing during this time period. The cost of carriage will be deducted from any refund issued. All returned products will be examined before any refund is issued. We reserve the right to refuse a refund and recover our costs in the event that a product is returned and found to have been misused in any way - e.g. on petrol models where the engine has been run with insufficient engine oil. |
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